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Charleston Jazz Refund and Exchange Policy

Before purchasing tickets or merchandise, it is the customer’s responsibility to carefully review the details of their order before committing payment. Charleston Jazz has adopted a NO REFUND, NO EXCHANGE policy that is strictly enforced and applies to all transactions made between clients and Charleston Jazz. This policy has been implemented to avoid extraneous transaction fees by Charleston Jazz’s partnering merchant and e-commerce services.

As a disclaimer for print-at-home ticket methods, Vendini.com does allow the consumer to reprint tickets for THE CONSUMER’S USE ONLY. The unique two-dimensional bar code printed on all tickets will allow ONLY ONE ticket, the first ticket, to enter the event. The user agrees not to sell, reproduce for sale, alter, or counterfeit the ticket for any reason, and assumes all financial liability for the copying of his unique, bar-coded ticket.